Restoration CrossCheck Academy

Collections  |  Pricing  |  Adjuster Relations

Ready to take on the challenges of the restoration battlefield? First, we need a proven set of best practices to properly relate to customers and adjusters. We need defensible documentation and an organized system for collecting our money. The system needs to be proactive – rather than reactive.

That’s where the Restoration CrossCheck Academy comes in: three courses of live training from recognized leaders with proven track records of restoration success. Each four-part course is laser focused on a major pain point the industry faces today: collections, pricing, and adjuster relations. Register today and bring your business to new heights.

This is your time to shine.

Dear Restorer,

I have assembled a group of my personal mentors to share the most valuable guidance that can help you turn data … into dollars.

You deserve to have a business that runs smoother, with more predictability and far less conflict. And you can do it without caving in to big insurance companies.

Register for the Restoration CrossCheck Academy today to elevate your business and earn more respect from customers and adjusters.

Let’s DO this!

Strategies | Tactics | Solutions

Three Courses of Live Training: Four Restoration Expert Briefings per course, for a total of 12 content-rich sessions with action-oriented steps you can take today to improve your accounts receivable

Collections, taught by Ed Cross, The Restoration Lawyer. Ed Cross brings his decades of success to address the biggest A/R pain points faced by restorers today:

  • Building Powerful Restoration Contracts
  • Cutting Through Adjuster Smokescreens
  • Assignments of Benefits: When and Where
  • To Sue or Not to Sue: Pros and Cons

MEET YOUR INSTRUCTOR

Ed Cross, The Restoration Lawyer

  • Licensed attorney in CA, TX, NC, TN, HI & WA
  • Contracts & Collections Specialist
  • Former Certified Water Restoration Technician
  • RIA Restoration Advocate
  • Managing Member of Restoration CrossCheck LLC

Adjuster Relations & Negotiations, by Jeff Taxier, SCLA. Jeff worked in the Allstate Claims Department for 35 years, and was Training Manager for ATI Restoration for eight years. He has seen adjuster relations from both sides and serves as a powerful expert witness in claims handling disputes. This course will cover:

  • Can Adjusters Dictate Restoration Charges?
  • Collecting Overhead and Profit for Mitigation and Contents
  • The Most Effective Communication Methods
  • Harnessing the Right Tools & Resources: from Estimating Tools to Third Party Estimating Services

MEET YOUR INSTRUCTOR

Jeffrey Taxier, SCLA

  • Insurance, restoration, and instructional design specialist
  • Former Allstate Claims Manager
  • Former Training Manager at ATI Restoration
  • Former Certified Xactimate Trainer
  • Insurance Bad Faith Expert

Pricing & Customer Relations, by veteran contractor Mark Pasculli, CPA, Esq. Mark built and sold a very successful restoration company and now brings his most effective strategies to the CrossCheck audience on these critical topics:

  • Best Practices to Support Your Estimate and Scope
  • Breaking Free of Xactimate with Defensible Customized Price Lists
  • Guiding Your Customer Through the Loss and Earning Their Trust
  • How to Tell the Story with Well-Documented Files

MEET YOUR INSTRUCTOR

Mark Pasculli, Esq., CPA

  • Business Growth Expert
  • Restoration Pricing Engineer
  • Former Restoration Contractor
  • Attorney at Law
  • Certified Public Accountant

Exclusive Access to the Restoration Expert Facebook Forum
Got a challenge that requires strategic input? Need to rally with fellow pros in the field? Our members-only community is your tactical hub. Engage directly with industry experts and connect with fellow restorers across the nation. It’s like having a strategy room at your fingertips!

Two On-Demand Hits
Access our most battle-tested on-demand courses—Defending Restoration Invoices and the KILL BETTER Antimicrobials Course. Normally $125 each, but you get it all when you join the Academy.

WHAT PEOPLE SAY ABOUT US

The CrossCheck Bootcamp was the highlight of our trip. We came away with a lot of useful info!”

Amanda Chavez
General Manager, Chavez Restoration & Cleaning

Ed Cross is a relentless champion for restoration contractors and the restoration industry.

Evan Kessler 
Former Sr Director of Integrated Media Sales, Claims Magazine/PropertyCasualty360


Your guidance is exceptional.

Gabriela Smith
Business Controller
WATER DAMAGE & RESTORATION SERVICES, LLC

Ed Cross has had a unique role in the cleaning and restoration industry for many years. He adds an important voice and perspective to the practice of restoration.

John Downey, Past Chairman, Cleaning Industry Research Institute

WHAT PEOPLE SAY ABOUT US

The CrossCheck Bootcamp was the highlight of our trip. We came away with a lot of useful info!”


Amanda Chavez
General Manager, Chavez Restoration & Cleaning

Ed Cross is a relentless champion for restoration contractors and the restoration industry.

Evan Kessler 
Former Sr Director of Integrated Media Sales, Claims Magazine/PropertyCasualty360


Your guidance is exceptional.


Gabriela Smith
Business Controller
WATER DAMAGE & RESTORATION SERVICES, LLC

Ed Cross has had a unique role in the cleaning and restoration industry for many years. He adds an important voice and perspective to the practice of restoration.

John Downey, Past Chairman, Cleaning Industry Research Institute

REGISTER BY MONDAY JANUARY 13, 2025 FOR THESE BONUSES


BONUS 1 – Two On Demand Courses: Grabbing the Attention of the Nonresponsive Adjuster and Tortious Interference

BONUS 2 – Replays: Stream the replay of the training you missed or for future review.

BONUS 3 – 8-Part Phenomenal Performance Course, Howard Partridge is a renowned business coach and bestselling author of books such as The 5 Secrets of a Phenomenonal Business. In this 8-part online course, normally priced at $497, he will show our Academy members:

  • How to Stay Focused, Inspired, and Productive Every Day
  • How to Live by the Proven Principles of Phenomenal Performance 
  • How to Reach Your Biggest Dreams and Goals in Life and Business

Restoration Expert Briefings and courses are usually $125 per attendee per session. Join the Academy today and get 12 sessions, plus access to four on-demand courses, and all the bonuses above. 

Sessions are on various Thursdays at 9 am Pacific Time starting January 30, 2025, and will be complete by Independence Dacy. You’ll receive a calendar invite several days ahead and access to the recordings!

💥 Regular Price: $2,497
🔥 Academy Special: Just $1,250 through Monday, January 13, 2025
Join the Restoration CrossCheck Academy today, catapult your success, improve your life, and save over $1,200 !


Restoration CrossCheck Academy

$2,497.00
  • Collections Course 
  • Adjuster Relations Course 
  • Pricing & Customer Relations Course 
  • 2 Video Courses 
  • Membership in the Restoration Expert FB Forum
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