Restoration Expert Briefing #16 Creating Raving Fans featuring Bud Summers with Ed Cross On-Demand
$125.00
Per attendee
Featuring Bud Summers
With Ed Cross, The Restoration Lawyer
Description
Creating Raving Fans: A Step-by-Step Guide to Winning Over Customers featuring Bud Summers with Ed Cross
Are you tired of insurance adjusters bad-mouthing your bills and turning customers against you? It doesn’t have to be this way!
Happy policyholders don’t just pay their invoices—they become loyal advocates who send more business your way. But earning their trust takes more than just a job well done. It requires a strategy.
Join Bud Summers and Ed Cross for an exclusive online training session on Creating Raving Fans.
You’ll learn how to win over policyholders and take control of your reputation with valuable techniques Bud spent years developing:
- How to set the tone from the first interaction
- Proven strategies to navigate inevitable challenges and maintain trust
- Techniques to identify decisionmakers and build lasting relationships
- Essential tips for documentation to inspire confidence and avoid disputes
Bud Summers is a nationally-renowned leader in the restoration industry. Before becoming Executive Vice President of Operations and Training for PuroClean Corporate, Bud ran a very successful Servpro with raving fans across Washington State. He is an expert in business development, operational workflows, contents restoration and public relations.
This course is general information and is not intended as legal advice.
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